Legal
Privacy Policy
Last updated: June 7, 2026
This is a starter template provided for general information and is not legal advice. Please have this policy reviewed by qualified legal counsel and tailored to your jurisdiction before going live.
1. Who We Are
KoinoScript ("we", "us") provides AI-assisted transcription, translation, and content repurposing tools. This policy explains what data we collect and how we use it.
2. Data We Collect
- Account data: email address, display name, password hash, language preference.
- User Content: audio and video files you upload or record, generated transcripts, translations, repurposed assets, and exports.
- Usage data: minutes transcribed, credits consumed, project activity, error logs.
- Payment data: subscription status, plan, billing period. Card details are handled by Paddle and never stored on our servers.
- Technical data: IP address, browser type, and similar metadata for security and abuse prevention.
3. AI and Sub-Processors
To provide the service, we share necessary content with the following processors:
- Deepgram — speech-to-text transcription.
- Lovable AI Gateway (Google Gemini and OpenAI models) — translation, summarization, and repurposing.
- Supabase — database, authentication, and file storage.
- Paddle.com Market Limited — payment processing as merchant of record, including invoicing and tax handling.
4. Storage and Security
Audio, video, transcripts, and exports are stored in private cloud storage buckets and accessed via short-lived signed URLs. Database access is gated by row-level security policies so users can only read and write their own records. We use HTTPS in transit, encryption at rest, and least-privilege service credentials.
5. Retention
We retain User Content for as long as your account is active. You may delete projects, transcripts, and exports at any time from the app. When you close your account, we delete or anonymize your User Content within a reasonable period, except where law requires us to retain it.
6. Your Rights
Depending on your location, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, email support@koinoscript.com.
7. Children
KoinoScript is not directed at children under 13 (or the applicable age of digital consent in your country). We do not knowingly collect data from children.
8. International Transfers
Your data may be processed in countries other than your own. We rely on standard contractual clauses and similar safeguards where required.
9. Changes
We may update this policy from time to time. Material changes will be communicated by email or in-app notice.
10. Contact
Questions or requests? Email support@koinoscript.com.